Last updated: December 2025

This Privacy Policy explains how Nervilabs (“we”, “us”, “our”) collects, uses, stores and protects your personal information when you visit our website or purchase our products. Nervilabs is operated by Intertil d.o.o, Metava 39a, 2229 Malečnik, Slovenia.

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Information you provide directly

· Name
· Billing and shipping address
· Email address
· Phone number
· Order details
· Payment information (processed securely by third-party providers)

Information collected automatically

· IP address
· Browser type
· Device information
· Pages visited, time spent on the website, and other usage data
· Cookies or similar technologies

Information from service providers

We rely on partners such as Shopify to host our store and provide analytics, payment processing, and security features.

2. How We Use Your Information

We use your information to:

· Process and fulfill orders
· Provide customer support
· Improve website performance
· Communicate order updates
· Detect and prevent fraud
· Comply with applicable laws
· Send optional marketing communications (you may opt out at any time)

3. Sharing Your Information

We may share your information with:

· Shopify, our e-commerce platform provider
· Payment processors (Stripe, PayPal, etc.)
· Shipping and logistics partners who deliver your order
· Service providers offering analytics or security tools
· Government authorities if legally required

We do not sell personal information.

4. Cookies & Tracking Technologies

Cookies help us provide a functional and secure website, analyze usage, and improve your shopping experience.

You can manage cookies from your browser settings.

5. Data Retention

We retain personal information only as long as necessary to:

· Fulfill your order
· Provide customer support
· Meet legal and tax obligations

6. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

7. Your Rights

Depending on your jurisdiction, you may request:

· Access to the information we hold
· Correction of inaccurate information
· Deletion of your personal data (when legally permitted)
· Opt-out from marketing communications

To request any of these rights, contact us at support@rederalabs.com.

8. International Data Transfers

Your information may be processed outside the United States, including in the European Union and Asia. We use appropriate safeguards for international transfers.

9. Changes to This Policy

We may update this policy at any time. The latest version will always be posted on our website.

10. Contact

For questions, email us at support@rederalabs.com.