Shipping Policy
Order Processing
Orders are processed within 2–5 business days.
Shipping Origin & Delivery Times
We ship our products from our international fulfillment partners, which allows us to offer global availability and consistent stock levels.
Estimated delivery times:
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United States: 5–12 business days
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Canada / Europe / UK / Australia: 5–12 business days
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Other regions: 7–15 business days
Delivery times are estimates and may vary due to customs or carrier delays.
Tracking Information
Once your order ships, you will receive an email with tracking details. Tracking updates may take 2–5 business days to appear. Depending on the destination, some carriers may provide partial tracking only.
Multiple Shipments
To ensure fast delivery, items in the same order may ship separately. Each shipment will include its own tracking number (when available).
Customs, Duties & Taxes
International shipments may be subject to customs processing. Any applicable duties or taxes are the responsibility of the recipient.
Incorrect or Incomplete Addresses
Customers are responsible for providing accurate shipping information. If the address provided is incorrect and the package is returned:
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A restocking fee of 20% may apply.
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Original shipping fees (if any) are non-refundable.
Lost Packages
If a package is marked as Delivered but cannot be located:
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Check with neighbors or household members.
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Check safe-drop areas.
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Contact the local carrier.
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Contact us at support@rederalabs.com.
We will assist you in opening a carrier investigation.